Every step from first phone call to ten-year warranty is documented, scheduled, and shared with you in writing.
15-minute phone call. We learn about your project, you learn how we work. No commitment. If we’re not the right fit, we’ll say so on the call and recommend someone who is.
Jennifer or a senior PM visits the property. We measure, photograph, listen, and leave you with a verbal budget range. This visit is free and there’s no obligation.
If we both want to proceed, you sign a small pre-construction agreement that funds engineering, drawings, permitting research, and a fully-itemized written estimate. Typically 1–4 weeks.
Final scope, schedule, allowances, and payment milestones written into a fixed-fee or guaranteed-maximum-price contract. We mobilize within 2–4 weeks of contract signing.
Weekly written progress updates with photos. Every change order in writing before work begins. Daily site clean-up. Project manager available by phone any time the crew is on-site.
Detailed punch-list walkthrough with you. Final clean. 30-day, 6-month, and 11-month warranty check-ins. Ten-year workmanship warranty in writing — transferable at resale.
Great construction is mostly logistics. We use industry-standard project management software (Buildertrend) to give every client a private project portal with real-time schedule, daily logs, photos, change orders, selections, and payment status.
We’d be happy to demo our client portal during a consultation visit.
